Genex Infosys Customer Service

Get help with your connection, billing or a new installation.

Call +8809612111000

Sources checked 2026-10-24 · View sources and limitations

Genex Infosys — contact & customer service

Call center / helpline

+8809612111000

Office address

Nitol Niloy Tower (Level 8), Nikunja C/A, Airport Road, Dhaka-1229

General corporate enquiries, not verified residential ISP support.

FAQ about Genex Infosys

Is the service available at my address?

Contact the provider with your building and neighborhood. A nationwide licence or a published package does not confirm installation at every address.

Do the listed prices include VAT and equipment?

Tax is labelled for each package when the official source states it. Equipment and setup charges remain unknown unless explicitly listed in the package conditions.

Are these tested download and upload speeds?

No. These are advertised provider figures. Measured performance depends on the network, device, Wi-Fi conditions and test endpoint.

Sources and methodology

Registry inclusion is historical as of 2024-12-12, not proof of current nationwide service or licence.; Genex corporate website accessible; historical retail Genexswift site DNS failed. No unverified cached prices copied.

Research starts from the supplied historical nationwide licence list and follows official public websites. Inclusion does not certify current licensing, independent service quality or address-level availability. Source check dates and tariff effective dates are different.

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